Yes, unless otherwise specified, phone numbers, names or contact info will go on the back of the tag.

No. We don’t charge more for extra stamping. Adding a few more words only adds a few extra minutes to my process, so I’m happy to do it for you for free!

Cleaning your tags is easy! Simply soak your tag in ketchup for a few minutes. Anything acidic like vinegar should work as well. After soaking, remove the tag and rub away the ketchup with a cloth. Give it a rinse, pat dry, and your tag should be in much better shape!  

Tag designs can be refilled with paint or a sharpie marker. Fill the designs and wipe away the excess with a cloth. If you are having issues getting rid of the excess sharpie, rubbing alcohol or hand sanitizer can help!

Each metal is similar in strength. Nickel silver will stand up the best against tarnish, and will dent less easily than brass and copper. Copper will tarnish the fastest, but some people love this look!

Unfortunately, I’m unable to provide free replacements for lost tags.

We are adding custom shapes unique to our shop soon! If you’d like something custom cut right now, see our custom cut listing!

Each tag is made to order, and will differ slightly. Hand stamping means each design is positioned slightly differently. I will do my best to keep things as similar as possible, but small details like trees may differ. Similarly, etched tags will differ slightly as the process is not the same every time!

We are still a relatively new business and our process changes frequently! I am always trying new things and learning. As a result, tags purchased at different times may have different surface finishes.

I strive to keep everything as eco friendly as possible. Our current packaging is recyclable, and we are looking at moving to biodegradable mailers in the future. Tags are packaged in biodegradable bags with recyclable paper backings and hemp cord.  We also try to limit our footprint by sourcing as many materials as possible close to home!